Quote to Order

Step 1. At the top of the homepage, search for the product of interest in the search bar.

Step 2. Browse through the search results and click into a product of your choice.

Step 3. Add the quantities you would like to add to cart and click on ‘Add to Cart’.

Step 4. To check if the item has been successfully added to the cart, click on ‘Cart’ at the top of the page. The number box beside the cart should also reflect the number of products you have added to the cart.

Step 1. After adding items to your cart, click on ‘Cart’ at the top of the page. A tab would open showing the items in your cart, click on the ‘Checkout’ button located at the bottom right of the webpage.

Step 2. You will be redirected to your shopping cart to review the products in the cart. If you have missed adding any items, enter in the complete product SKU along with package size and select quantity to add to the cart. When you are ready click on the ‘Checkout’ button.

Step 3. You will be directed to the checkout page. You can review and make changes to your particulars such as your shipping address here. When you are ready, click on ‘Request Quote’.

Step 4. A quote will be generated and will be emailed to your registered email. To view a quote or download a soft copy, click on ‘View Quote’.

Step 5. To download and save quotes in .pdf format, click on view PDF.

Step 1. After logging into your account, go to the ‘Account’ tab at the top of the homepage and click on ‘orders’ in the dropdown.

Step 2. You will be redirected to the order centre. From here click on the ‘Quotes’ tab on the left of the page. You can either choose to search for a quote based on parameters such as product SKU, quote number, status, and dates or click on any existing quote from the list.

Step 3. Upon selecting a quote, you will be redirected to where you can check the details of the quote. Once you are ready to proceed, click on ‘Add to Cart’.

Step 4. You will be prompted to convert the quote to order, click on ‘Agree’.

Step 5. Upon agreeing, the items in the quote will be added to your shopping cart. You can review your shopping cart, once ready to proceed, click on ‘Checkout’.

Step 6. At the checkout page, you will be able to review your information and will be required to fill in additional mandatory information.

For PO number field, you can fill in an internal reference number such as Purchase Request (PR) number or an official PO number if you have any. If you do not have a reference number, please fill in ‘direct purchase’ instead.

Further instructions to the customer service representative could also be added. Once you are ready, click on ‘Submit Order’ to place the order.

Quick order is a good way to place an order quickly if you have a ready list of items that you wish to order or request an online quote for. There are two ways to place a quick order: (i) Manual Entry and (ii) Bulk Upload (recommended for long lists).

To access the quick order function, click on ‘Quick Order’ located at the top bar of the webpage.

Manual entry

You will be redirected to the quick order page. Under the ‘Manual Entry’ tab, enter the product catalogue number and pack size. Change the quantities appropriately for each SKU and click ‘Add to Cart’.

By bulk upload

Step 1. Upon being redirected to the quick order page, click on the ‘bulk upload’ tab.

Step 2

i. Manual Entry for bulk upload

Upon being redirected to the quick order page, click on the ‘bulk upload’ tab. You can perform a bulk upload using two methods:

• Type or paste list of products that you wish to order.
• Ensure that your entry is in this order separated by commas: product number and pack size, quantity, promo code, reference number (if applicable). Enter separate products on new lines.

ii. Template upload for bulk upload

Download the template by clicking on the download template button and an excel template (quick_order_template.csv) will open.

In the template, enter the required information accordingly. Under SKU, ensure that product number with pack size is included. After completing the template, save the document.

Upload the saved template by clicking on the ‘Browse’ button. If successful, the entries will be reflected on the box next to it (as per below).

Step 3. After uploading the required information, click on the ‘Add to Cart’ Button.

Step 4. Upon clicking the button, you will be brought to your shopping cart where you can review the items you have uploaded. Once you are ready, click on the ‘Checkout’ button if you would like to continue to order or request an online quote.

Step 1. From your shopping cart, click the ‘Add Promo Code’ button on items in the cart.

Step 2. Input the item promo code to the field and click the ‘Update Cart’ button to update the discounted price. Item promo code will need to be applied on every single relevant item.

Applying promo code to cart

Step 1. Type cart promo code to Cart Promo Code Column.

Step 2. Click the Update Cart button. Cart promo code will apply to all cart items and overrides existing item promo codes.

Step 1. After logging into your account, go to the ‘Account’ tab at the top of the homepage. From the dropdown menu, click on ‘Orders’

Step 2

(To view orders): You will be redirected to the order center. If you would like to view orders, you can either choose to search for an order or click on any existing order from the list to view.

(If you would like to view quotes): At the order centre, you will have to click on the ‘Quotes’ tab. From there, you can either choose to search for a quote or click on any existing quote from the list to view it.

Step 1. After logging into your account, go to the ‘Account’ tab at the top of the homepage and click on ‘Orders’ in the dropdown.

Step 2. After being redirected to the order center, you will be able to see past online orders that were placed. You can search for the order that you wish to reorder using a known order number by clicking on the ‘Order Search’ button. Alternatively, click on the order number from the list.

Step 3. You will be redirected to view the details of the past order such as the product catalogue and quantities. At this step, you can change the quantities and update the cart if need to.

Then, add the same products purchased from the previous order to the cart by clicking on the ‘Add To Cart’ button.

Step 4. You will be led to the shopping cart where you can review the items one more time. When ready click on ‘Checkout’. After which you will be able to place your order. For more information on subsequent steps to place an order please refer to page 14.