Milli-Q^® Services & Support

The Milli-Q^® Difference

• Our service agreements are designed to optimize your system’s daily performance and extend its lifetime.
• Only Milli-Q^® certified field service engineers provide on-site specialist support for the installation, validation, qualification and maintenance of our water systems.
• Our specialists do everything from handle preventive maintenance to supporting your compliance with regulatory guidelines (e.g. GLP and cGMP).
• Digital services simplify system care and support your lab's maximum productivity.

Milli-Q^® Service Plans

Choose from 3 levels of coverage to meet the needs of your lab. Our service agreements include a full annual check-up from a certified field service engineer and genuine parts from our ISO-certified manufacturing site.

System Qualification & Validation

For regulated environments, our Service Pharma™ Plans facilitate your validation procedures. These plans cover all elements required for system requalification to ensure you’re fully compliant when audited.

Calibration, Verification & Suitability Testing

Our calibration, verification and pharmacopeia suitability tests can:

• Eliminate risk of deviation over time
• Ensure the integrity of your work
• Strengthen your quality assurance status

Additional Services

We provide a range of other services to keep your system and lab running smoothly:

• System installation
• Water tank & distribution loop sanitization
• Extended warranties
• Additional Preventive Maintenance Visits
• Consumables replacement scheduling